The organization and findability of information in a digital (and physical) space is fundamental to good user experiences. Many times when users describe a tool or process as difficult, it’s because they cannot find what they are looking for. This session provides participants with the background for understanding how we organize information, how to make information available to audiences, and how to validate the information schemes and navigation structures they design.

Organization systems and structures, labelling (text and visual), researching organization schemes, usability testing of organization structures and labelling.

Participants will understand the basics of organizing and categorizing information objects. Participants will learn research skills used for designing effective categorization and labelling systems. Participants will learn usability testing methods for evaluating the effectiveness of organization systems.

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